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Privacy Policy

CONTENTS

  1. Introduction

  2. Who is ginaclements.com?

  3. When do we collect your personal information?

  4. What personal information do we collect?

  5. How we use your personal information

  6. How we protect your personal information

  7. How long will we keep your personal information?

  8. Who do we share your personal information with?

  9. Where your personal information may be processed

  10. Your personal information and your rights

  11. How to stop the use of your personal information for direct marketing

  12. Changes to our privacy policy

1. Introduction

This privacy policy explains how ginaclements.com, use any personal information we collect about you. We are committed to ensuring that your privacy is protected. All personal information we collect from you on this site is treated as confidential.

2. Who is ginaclements.com?

ginaclements.com provides yoga and wellbeing services. 

3. When do we collect your personal information?

  • When you sign up to our newsletter.

  • When you complete our health questionnaire.

  • When you book a class online.

  • When you contact us by any means with feedback, queries, complaints, etc.

  • When you ask us to contact you about a product or service.

  • When you comment on or review our products and services.

  • When you fill in any online forms.

4. What personal information do we collect?

  • When you sign up to our newsletter we will collect your name and email address.

  • When you complete our health questionnaire we will collect the following personal information:

    • Your contact details including name, address, email address, contact telephone numbers

    • Name and contact phone number of your emergency contact

    • Your age group

    • Details about whether you have practiced yoga before, which types and for how long

    • A brief medical history

    • Details of other exercise you participate in.

  • When you book a class online we collect your name, email address and phone number (optional).

  • Details of your interactions with us online, e.g. Feedback, queries, complaints, and details of purchases you’ve made with us.

  • When you leave a comment on the site.

  • Anonymous data about your use of our website via cookies in your web browser. Read more about cookies below.

  • Your social media username if you interact with us via those channels.

5. How we use your personal information

  • To process your booking requests.

  • The data collected on the health questionnaire will be used to:

    • Contact you should we need to about your class or event bookings

    • Enable us to assess your suitability for the classes

    • Safeguard your health and tailor your class or event experience

    • Send you any marketing communications that you have opted into.

  • To respond to your queries, feedback, refund requests, complaints, as well as to record your appointment and purchase history and online conversations. We may also keep a record of any communication with you in order to inform future responses to you and to monitor our customer service.

  • To contact you about your bookings or purchases with us.

  • With your consent, we will use your personal information for notifying you via email of products or services we think may be of interest to you.

  • To send you communications which are required by law or which are necessary to inform you about changes to our services and privacy policy. These messages will not include any promotional content.

  • To comply with our legal obligations to share your personal information with Law enforcement should a valid request be received.
    When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

6. How we protect your personal information

We take personal information security very seriously and will take all necessary precautions to ensure the safety of your personal information.

We partner with Wix website to store and process your data on secure servers. Access to your personal information is password protected.

We maintain administrative and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession.

7. How long will we keep your personal information?

We may need your personal information to to comply with our legal obligations, to protect us in the event of disputes and to enforce our agreements. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under ‘How we use your personal information’.

If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

8. Who do we share your personal information with?

  • To give you the best experience at ginaclements.com and to enable us to offer our products and services, we currently partner with the following companies:

  • Wix – to send you special offers, products or services via email marketing.

  • Wix – to provide you with website services. Visitor comments may be checked through an automated spam detection service. Visitor comments may be checked through an automated spam detection service.

  • Wixbookings – to provide you with an online booking service for classes and events.

​This privacy policy does not apply to external websites and we encourage you to read the privacy policies of each of these websites.

 

9. Where your personal information may be processed

In order to process your online gift voucher orders and payments, we need to share your personal data with third parties outside the European Economic Area (EEA), i.e. the USA.

Your personal information will be processed in line with the Wix privacy policy in these cases.

 

10. Your personal information and your rights

You have the right to request:

  • Access to the personal information we hold about you.

  • Correction of your personal information if incorrect or out of date.

  • That we stop using your personal information for marketing purposes.

You have the right to request a copy of the information we hold about you at any time. If you would like a copy of some or all of your personal information, please email gina@ginaclements.com. We may make a small charge for this service.  We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to withdraw your consent to use your personal data at any time.

 

11. How to stop the use of your personal information for marketing purposes

If you have consented to receive marketing from us, you may opt out at anytime by following the unsubscribe instructions in any marketing email received.

If you no longer wish to be contacted for marketing purposes, please email gina@ginaclements.com.

 

12. Changes to our privacy policy

We keep our privacy policy under regular review and any updates we make will be placed on this page.

 

13. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email: gina@ginaclements.com.

COOKIES

A cookie is a small text file that a website saves on your computer or mobile device when you visit ginaclements.com.. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

For further information visit www.aboutcookies.org.uk or www.allaboutcookies.org

How do we use cookies?

We use persistent (or permanent) cookies on this site to remember your preferences and settings such as whether you have signed up to our newsletter and whether you have chosen to accept cookies.

Third party cookies

Third party cookies are used on this site to monitor the use of our website and integrate this use with third party websites. These cookies are set by the third parties involved (wix.com) and are governed by the cookie policies of the websites that place them.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Opting out

You can set your browser not to accept cookies and the further information links above explain how to remove cookies from your browser. However, if you choose not to accept cookies, some of our website features may not function as a result.

I understand from time to time you may not be able to take a class that you have pre-booked with me. Here is the Fuelled by Yoga Cancellation Policy.  

All class bookings are non refundable unless the instructor cancels the booking. In the case that the instructor cancels the class, the student will be fully refunded. If the student cancels the booking with more than 24 hours notice they are then able to reschedule the booking for a future date within two weeks, subject to my availability.  If it is less than 24 hours notice, a 50% class fee will be charged. 

Cancellation Policy

Pricing

 

I try to cater for e.v.e.r.y.b.o.d.y on whatever budget.  
 
I love the idea of paying a reasonable amount for things but of course reasonable differs from person to person. When working in St Albans my travel time is less so my charges are less and if you come to my home it's cheaper as I don't have to pay transport costs to get to you.  
 
I also like the idea of barter, so who knows maybe I can give you a yoga lesson in return for something you can teach me and no money exchange takes place.  I also volunteer my services to organisations and good causes from time to time so please do ask if you need a yoga teacher.

                                                                         60 mins             75 mins

1:1 Sessions at my home (individual price)                  £45.00            £50.00

1:1 Sessions within St Albans (individual price)            £50.00            £55.00

1:2 Sessions within St Albans (total price)                   £55.00            £60.00

Up to a ten mile radius of St Albans:                          £60.00            £65.00

10 miles +                                                           Please enquire

Block booking of ten sessions                                   Discount available

Online sessions                                                     Please enquire

Corporate sessions                                                 Please enquire                      

Low income:                                                         Please enquire  

Family Yoga:                                                         £50+ per hour           

Small group (1 – 10 people):                                   £60.00+

Afterschool yoga:                                                   £5.00 per child

Please note that a 75 minute session allows for a deeper focus or discussion on breathwork, poses and/or a longer restorative asana at the end of class.

​The prices outlined are dependent on whether you travel to me or I travel to you or we are at another location altogether, for example if I hire a studio. They are also dependent on your personal circumstances and distance.  I offer my yoga services to all and volunteer my services in some instances in the practice of my own karma yoga.  ​

Gift Cards:  Make someone happy, you choose the amount, they choose when they would like to be taught*.  If you provide me with the recipients details I will send them a gift card in the post together with your personalised message and my contact details so they can arrange a time and location that is convenient for them. 

*Subject to scheduling availability.

Terms & Conditions

Terms of Use

These terms of use govern the use of https://ginaclements.com, the materials, information and related services contained in this website and made available to you. By accessing or using this website in any manner, you agree to be bound by these Terms of Use. If you disagree with any of the website terms and conditions contained herein, you must not use this website. Fuelled by Yoga may occasionally update these Terms of Use and in the event that you do not agree with the change(s) please discontinue use of the site.

In these terms and conditions, all references to ‘I’ , ‘we’ and ‘us’ refer to 'Gina Clements' and 'ginaclements.com'. 

Cancellations

All bookings and payments made in all 'Gina Clements' classes and workshops are non-refundable.

Zoom online classes

These can be cancelled up to 15 minutes before the class starts. Classes cancelled after this time will be forfeited. If you cancel a class which has already been paid for, within the designated time frame, you will receive a credit for a class which must be used within 14 days. Refunds are only given in exceptional circumstances.

In-person classes

Can be cancelled up to one hour before the class starts. Classes cancelled after this time will be forfeited. If you cancel a class which has already been paid for, within the designated time frame, you will receive a credit for a class which must be used within 14 days.

COVID-19 UPDATE: If the studio is closed as a result of lockdown, any pre-paid classes will automatically be transferred to Zoom online sessions.

Private sessions

If you cancel a private yoga session within 24 hours of the appointment, you will forfeit that session. You can reschedule your appointment if you cancel with a minimum of 24 hours notice.

Workshops

If you have paid for a workshop and are unable to attend, you will forfeit your place.

If for any reason we need to cancel a workshop entirely, we will notify you prior to the event and offer you an alternative date.

Intellectual Property Rights

'Gina Clements' and/or its licensors own all information, communications, photography, text, images, graphics, logos and other materials contained in this Website. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not to do anything, at any time that would infringe the intellectual property rights in such materials.

Limitation of Liability

Neither 'Gina Clements' nor any of its employees, or agents will be liable for any loss or damages, directly or indirectly occurred, arising out of or in connection with your use of this website, following any course or class and/or the information contained in it. It is your responsibility to ensure that you are capable of undertaking yoga sessions with us whether online or in person.
In no event shall 'Gina Clements' be liable for any damages whatsoever resulting from the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

Indemnification

As a user of this website, you hereby indemnify to the fullest extent 'Gina Clements' from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way out of any violation by you of these Terms Of Use.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions will be deleted without affecting the remaining provisions herein.

Acceptable use

You must not:

  • Publish, distribute, sub-licence or sell any website material in any form

  • Use material from this website for public shows or performances

  • Use this website in any way that may cause damage to the website or performance impairment, availability or accessibility of the website

  • Use this website in any way that is illegal, unlawful, fraudulent or harmful, or in connection with any illegal, unlawful, fraudulent or harmful purpose or activity

  • Conduct any data collection activities including data mining, data scraping, data harvesting or data extraction in relation to this website

  • Use this website for any marketing or advertising purposes.

No Warranties

This website is provided as is 'Gina Clements' uses reasonable efforts to maintain this website in an accurate and up-to-date fashion. We do not warrant or represent the completeness or accuracy of the information on this website, or that the material on this website is up-to-date. Nothing contained on this site shall be interpreted as personal advice.

Changes to Terms and Conditions

'Gina Clements' reserves the right to revise these terms and conditions from time to time. By using this website you are expected to review these terms on a regular basis. We will notify you 30 days in advance if these changes apply to you.

Assignment

You hereby agree that 'Gina Clements' may assign, transfer and subcontract or otherwise deal with our rights and/or obligations under these Terms and Conditions. You may not without prior written consent from 'Gina Clements'  assign, transfer and subcontract or otherwise deal with your rights and/or obligations under these Terms and Conditions.

Agreement

These Terms and Conditions, together with our Privacy and Cookies policy constitutes the entire agreement between 'Gina Clements' and you in relation to your use of this website and supersedes any prior agreements and understandings related to such use.

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of the United Kingdom and you hereby submit to the non-exclusive jurisdiction of the state courts located in the UK for the resolution of any disputes. This will not prevent 'Gina Clements' from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.

28 March 2021| Gina Clements

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