Terms, Conditions and Policies
CANCELLATION & PRIVACY POLICIES
In these terms and conditions, all references to ‘I’ , ‘we’ and ‘us’ refer to 'Gina Clements' and 'ginaclements.com'.
All bookings and payments made in all 'Gina Clements' classes and workshops are non-refundable.
Zoom online classes
These can be cancelled up to 15 minutes before the class starts. Classes cancelled after this time will be forfeited. If you cancel a class which has already been paid for, within the designated time frame, you will receive a credit for a class which must be used within 14 days. Refunds are only given in exceptional circumstances.
Can be cancelled up to one hour before the class starts. Classes cancelled after this time will be forfeited. If you cancel a class which has already been paid for, within the designated time frame, you will receive a credit for a class which must be used within 14 days.
COVID-19 UPDATE: If the studio is closed as a result of lockdown, any pre-paid classes will automatically be transferred to Zoom online sessions.
If you cancel a private yoga session within 24 hours of the appointment, you will forfeit that session. You can reschedule your appointment if you cancel with a minimum of 24 hours notice.
If you have paid for a workshop and are unable to attend, you will forfeit your place.
If for any reason we need to cancel a workshop entirely, we will notify you prior to the event and offer you an alternative date.
Intellectual Property Rights
'Gina Clements' and/or its licensors own all information, communications, photography, text, images, graphics, logos and other materials contained in this Website. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not to do anything, at any time that would infringe the intellectual property rights in such materials.
Limitation of Liability
Neither 'Gina Clements' nor any of its employees, or agents will be liable for any loss or damages, directly or indirectly occurred, arising out of or in connection with your use of this website, following any course or class and/or the information contained in it. It is your responsibility to ensure that you are capable of undertaking yoga sessions with us whether online or in person.
In no event shall 'Gina Clements' be liable for any damages whatsoever resulting from the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.
If any provision of these Terms is found to be invalid under any applicable law, such provisions will be deleted without affecting the remaining provisions herein.
You must not:
Publish, distribute, sub-licence or sell any website material in any form
Use material from this website for public shows or performances
Use this website in any way that may cause damage to the website or performance impairment, availability or accessibility of the website
Use this website in any way that is illegal, unlawful, fraudulent or harmful, or in connection with any illegal, unlawful, fraudulent or harmful purpose or activity
Conduct any data collection activities including data mining, data scraping, data harvesting or data extraction in relation to this website
Use this website for any marketing or advertising purposes.
This website is provided as is 'Gina Clements' uses reasonable efforts to maintain this website in an accurate and up-to-date fashion. We do not warrant or represent the completeness or accuracy of the information on this website, or that the material on this website is up-to-date. Nothing contained on this site shall be interpreted as personal advice.
Changes to Terms and Conditions
'Gina Clements' reserves the right to revise these terms and conditions from time to time. By using this website you are expected to review these terms on a regular basis. We will notify you 30 days in advance if these changes apply to you.
You hereby agree that 'Gina Clements' may assign, transfer and subcontract or otherwise deal with our rights and/or obligations under these Terms and Conditions. You may not without prior written consent from 'Gina Clements' assign, transfer and subcontract or otherwise deal with your rights and/or obligations under these Terms and Conditions.
These Terms and Conditions, together with our Privacy and Cookies policy constitutes the entire agreement between 'Gina Clements' and you in relation to your use of this website and supersedes any prior agreements and understandings related to such use.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of the United Kingdom and you hereby submit to the non-exclusive jurisdiction of the state courts located in the UK for the resolution of any disputes. This will not prevent 'Gina Clements' from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.
28 March 2021| Gina Clements
PRIVACY & SAFETY
Who is ginaclements.com?
When do we collect your personal information?
What personal information do we collect?
How we use your personal information
How we protect your personal information
How long will we keep your personal information?
Who do we share your personal information with?
Where your personal information may be processed
Your personal information and your rights
How to stop the use of your personal information for direct marketing
2. Who is ginaclements.com?
ginaclements.com provides yoga and wellbeing services.
3. When do we collect your personal information?
When you sign up to our newsletter.
When you complete our health questionnaire.
When you book a class online.
When you contact us by any means with feedback, queries, complaints, etc.
When you ask us to contact you about a product or service.
When you comment on or review our products and services.
When you fill in any online forms.
4. What personal information do we collect?
When you sign up to our newsletter we will collect your name and email address.
When you complete our health questionnaire we will collect the following personal information:
Your contact details including name, address, email address, contact telephone numbers
Name and contact phone number of your emergency contact
Your age group
Details about whether you have practiced yoga before, which types and for how long
A brief medical history
Details of other exercise you participate in.
When you book a class online we collect your name, email address and phone number (optional).
Details of your interactions with us online, e.g. Feedback, queries, complaints, and details of purchases you’ve made with us.
When you leave a comment on the site.
Anonymous data about your use of our website via cookies in your web browser. Read more about cookies below.
Your social media username if you interact with us via those channels.
5. How we use your personal information
To process your booking requests.
The data collected on the health questionnaire will be used to:
Contact you should we need to about your class or event bookings
Enable us to assess your suitability for the classes
Safeguard your health and tailor your class or event experience
Send you any marketing communications that you have opted into.
To respond to your queries, feedback, refund requests, complaints, as well as to record your appointment and purchase history and online conversations. We may also keep a record of any communication with you in order to inform future responses to you and to monitor our customer service.
To contact you about your bookings or purchases with us.
With your consent, we will use your personal information for notifying you via email of products or services we think may be of interest to you.
To comply with our legal obligations to share your personal information with Law enforcement should a valid request be received.
6. How we protect your personal information
We take personal information security very seriously and will take all necessary precautions to ensure the safety of your personal information.
We partner with Wix website to store and process your data on secure servers. Access to your personal information is password protected.
We maintain administrative and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession.
7. How long will we keep your personal information?
We may need your personal information to to comply with our legal obligations, to protect us in the event of disputes and to enforce our agreements. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under ‘How we use your personal information’.
If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
8. Who do we share your personal information with?
To give you the best experience at ginaclements.com and to enable us to offer our products and services, we currently partner with the following companies:
Wix – to send you special offers, products or services via email marketing.
Wix – to provide you with website services. Visitor comments may be checked through an automated spam detection service. Visitor comments may be checked through an automated spam detection service.
Wixbookings – to provide you with an online booking service for classes and events.
9. Where your personal information may be processed
In order to process your online gift voucher orders and payments, we need to share your personal data with third parties outside the European Economic Area (EEA), i.e. the USA.
10. Your personal information and your rights
You have the right to request:
Access to the personal information we hold about you.
Correction of your personal information if incorrect or out of date.
That we stop using your personal information for marketing purposes.
You have the right to request a copy of the information we hold about you at any time. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You have the right to withdraw your consent to use your personal data at any time.
11. How to stop the use of your personal information for marketing purposes
If you have consented to receive marketing from us, you may opt out at anytime by following the unsubscribe instructions in any marketing email received.
If you no longer wish to be contacted for marketing purposes, please email email@example.com.
13. How to contact us
A cookie is a small text file that a website saves on your computer or mobile device when you visit ginaclements.com.. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
We use persistent (or permanent) cookies on this site to remember your preferences and settings such as whether you have signed up to our newsletter and whether you have chosen to accept cookies.
Third party cookies
Third party cookies are used on this site to monitor the use of our website and integrate this use with third party websites. These cookies are set by the third parties involved (wix.com) and are governed by the cookie policies of the websites that place them.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
You can set your browser not to accept cookies and the further information links above explain how to remove cookies from your browser. However, if you choose not to accept cookies, some of our website features may not function as a result.
All class bookings are non refundable unless the instructor cancels the booking. In the case that the instructor cancels the class, the student will be fully refunded. If the student cancels the booking with more than 24 hours notice they are then able to reschedule the booking for a future date within two weeks, subject to my availability. If it is less than 24 hours notice, a 50% class fee will be charged.